Quality is extremely important to us. We strive to deliver you premium quality products.
"Great furniture and service. Received within 2 weeks. Took 10 minutes to assemble rocker legs. Looks just like more expensive wicker. Great quality. LOVE my furniture! This company rocks!"
Flawless customer service is our #1 goal before and after your purchase.
"Excellent. The furniture came in a timely manner. Both my communication online and over the phone with representatives of your company were positive and customer friendly. Although the furniture took a little longer than expected to put together, it all went together well and looks great on our deck. We have had some rain and wind and it has performed as advertised. Thank you."
Prompt, free delivery directly to your home, cottage or office!
"Excellent product. Excellent customer service and delivery was very prompt. The Richmond wicker chairs were every bit as good as described."
Accidents happen. We will do what it takes to make it right as quickly as possible.
"Wicker Central has excellent customer service. I received the wrong size rug and they sent UPS to pick it up the next day for free. I quickly received the correct size. I highly recommend this company. They are fantastic and really believe in customer care. "
Our experts will help you determine which products fit your particular needs.
"I ordered one bar stool from this company with hopes of adding 3 more if this stool met my needs. It did and I have ordered the additional 3 stools. The manufacturer of this bar stool has been in business for many years, which was a big encouragement. I ordered the first by phone and couldn't have received better customer service. It was outstanding."
From start to finish we make purchasing online safe and easy.
"From start to finish we make purchasing online safe and easy."
Give us a call to speak with professionally trained customer service representatives.
"I called Wicker Central directly prior to ordering and received the most friendly and helpful customer service I have come across in a very long time. I will be ordering from WickerCentral.com again and will promote them to friends and family."
StrataShops websites feature quality products at prices to fit everyone's budget.
"I ordered it after searching numerous on-line sites for days - this was by the far the best deal for the money. I would not hesitate to order from Wicker Central again in the future."
From family farms to the busy city, we have designs and styles to fit any lifestyle.
"I love how these rockers look on my front farmers porch! I ordered 4 chairs and two tables. I would highly recommend purchasing products from StonecrestFurniture.com. The customer service is top rate."
Great product. Great prices. Outstanding customer service!
"Great product. Great prices. Outstanding customer service!"
We go the extra mile for you.
"TheLivingQuarters.com rep went the extra mile for me. With service like this, why would one buy from anyone else?"
We are a proud member of the national Better Business Bureau with an "A" rating.
"Having recently been ripped off for the very first time by an internet company (my credit card was charged and no product or refund has ever been received and when I call the phone number listed, their mailbox is "full"), it made me hesitant to try a company I had not purchased from before, but I am very glad that I ordered furniture from you! I am already thinking about the next pieces of outdoor furniture I want to purchase from you."
StrataShops was founded with the goal of creating an easy online shopping experience. We’ve experienced rapid growth since 4/08 and continue to remain debt free. We currently operate multiple online stores, with several more in development. We believe customer service is a mindset not a department and strive to provide superb service, fair pricing and an easy online shopping experience for our customers. We partner with vendors that can rapidly ship to our consumers as we do not inventory any product.
- Pride - We are proud of our brands and will only represent each in the best possible way.
- Customers - We believe in the lifetime value of a customer-not just a sale.
- Training - We believe in ongoing sales, product and customer service training for all of our employees.
- Relationships - We do not rely only on a shopping cart for our sales. We seek to establish a trusting, honest and ethical relationship with all of our customers.
- Technology - We invest (at great expense) in ensuring that our sales and customer support team’s have the best technology and expertise possible.
- Outsourcing - We do not outsource any facet of our business – customer service, design, development, marketing, advertising or sales.
John Webber is the President of StrataShops LLC and Ad Stream Inc. John has more than 10 years of experience in web and business development. John founded StrataShops in 2008 with the goal of bringing an easy ecommerce shopping experience to consumers. He has been an integral driver in the company's explosive growth. He got his start in 1999 with Dragonfly Footbags, a hacky sack brand, which has grown into a market leader. John founded Ad Stream Inc., a website design and internet marketing company, in 2007.
Scott Simpson creates and manages internet marketing campaigns. With a focus on Search Engine Optimization, Scott manages and creates original content that boosts the organic search engine rankings of StrataShops websites. He also creates and manages pay-per-click campaigns. Scott leads all social media aspects of StrataShops, including blogs and all social media websites. Scott graduated from Oklahoma State University with a B.A. in Journalism and Public Relations.
Warren Fosse Jr
Warren Fosse Jr, who has been actively involved in the Ecommerce side of the Home Furnishings Industry for over 15 years, is working with us here at StrataShops in an ongoing consulting role. Warren brings with him vast online marketing and ecommerce development experience specific to our products and services. Our primary goal is to continue to be the most customer-friendly source for home furnishings online, and we look to Warren helping us out in our efforts to reach more customers.